HYPERX PRICE MATCH AND PRICE PROTECTION POLICIES

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What are the HyperX Price Match and Price Protection Policies?

If the product you’ve bought from the HyperX Shop (https://hyperx.com) drops in price within 21 days of placing your order, we’ll refund the difference. Let us know by following the steps below and the difference will be sent to the original payment method used 3 to 5 working days after your request has been processed.

Step 1

Send us an email to CA_Care@hyperX.com

Please include all of the following information:

From your invoice

* HyperX Order number

* Full customer name on the order

* The product part number, for example 4P5M0AA

The reduced price of the product

A screenshot of the HyperX product page which shows the reduced price and the time and date the screenshot was taken.

Step 2

Provided we are able to verify the information you have supplied, we will refund you the difference between the price you paid and the reduced price.



HyperX Price Guarantee Restrictions

  1. Reduction in price must occur no more than 21 days from (and including) the date an order is placed on HyperX Shop (https://hyperx.com). For example, if an order is placed on 1 January, the price reduction must occur on or before 21 January (i.e. no later than 21 January).
  2. Does not apply to price reductions that occurred before the date an order is placed.
  3. Applies to identical part numbers only.
  4. Does not apply to:
    • Out of stock products
    • Delivery charges
    • Marketplace sellers, for example Amazon, eBay etc.
    • Pricing errors
    • Third party promotions
    • Bundle Promotions
  5. Applies to orders placed on or after

FAQs

No, we will only price match to a price which is available on HyperX Shop.

No, the Price Guarantee applies to purchases from HyperX Shop only.

For any queries, regarding this Price Guarantee please contact our Support team

Contact Support